Introduction

At Bestin Electricals, we are dedicated to ensuring that your orders are delivered safely and promptly. This Shipping Policy outlines the key procedures, timelines, and terms related to the delivery of electrical appliances and related products ordered through our platform.

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Delivery Coverage

We offer delivery services across most major cities and towns in India. For remote or less-accessible areas, delivery timelines may be extended or service may be unavailable. In such cases, our team will connect with you after the order is placed to confirm the possibilities.

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Order Processing Time

Once your payment is successfully processed, your order is initiated within 24–48 business hours. You will receive an SMS or email notification with dispatch and tracking details once the order is shipped.

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Estimated Delivery Timelines

• Large Appliances & Equipment: 7 to 12 business days (depending on size and location)

• Standard Electrical Items & Accessories: 3 to 7 business days

Delivery times may vary due to factors such as regional access, logistics delays, weather conditions, or festive season rush.

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Shipping Charges

Any applicable shipping fees will be displayed at checkout. We may offer free shipping on certain products or during promotional events, which will be clearly mentioned on the product page or offer banner.

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Tracking & Notifications

After dispatch, you will receive a tracking link or ID via SMS/email. You can use this to monitor the real-time delivery status of your order.

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Delivery Attempts & Acceptance

Our delivery partner will attempt delivery to the provided address. If no one is available to receive the order, a second attempt will be made. In case of repeated failed attempts, the item may be returned to our warehouse, and re-delivery charges may apply.

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Product Inspection on Delivery

We recommend you inspect the product at the time of delivery. If the package appears to be tampered with or damaged, please refuse to accept it and notify us immediately. Any issues must be reported within 24 hours of delivery to ensure quick resolution.

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Delays & Exceptions

While we strive to meet estimated delivery dates, unforeseen delays may occasionally occur. We will keep you informed in such situations and ensure timely updates and support.

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Contact Us

If you have any questions about shipping, delivery timelines, or special delivery requirements, feel free to contact us:

Bestin Electricals
📍 Address : 627, Basement, Pace City II, Sec - 37, Gurgaon , Haryana - 122001
📞 Phone : +91 98993 34444
📩 Email : bestinelectricals99@gmail.com