Welcome to the BESTIN Electricals FAQ page — your go-to resource for quick answers to common questions about our products, brands, orders, shipping, warranty, payments, and support. Whether you're shopping for home appliances, industrial electricals, or the latest gadgets, we’re here to make your experience seamless and transparent. Browse through the FAQs to find helpful information and resolve your queries instantly. Can’t find what you’re looking for? Feel free to reach out to our customer support team — we’re always ready to assist you!
Pre Sale Questions
We offer a wide range of electronic and electrical products, including home appliances, kitchen electronics, industrial electrical items, lighting solutions, wires, switches, fans, and products from top brands—all under one roof.
Yes, all products available at BESTIN Electricals are 100% genuine and sourced directly from authorized distributors or brand partners. We also provide full manufacturer warranties on eligible items.
Yes, for certain categories like air conditioners, geysers, and ceiling fans, we offer installation services either through our in-house team or official brand service partners.
Currently, purchases can be made directly from our physical store. However, we are working on offering online order and delivery services very soon. Stay connected for updates!
We accept multiple payment modes, including cash, UPI, debit/credit cards, and bank transfers. EMI options may be available on selected products and cards.
We follow a transparent return/exchange policy for defective or damaged items, as per brand warranty terms. Please check the product at the time of delivery and retain the original bill and packaging for any claims.
Yes! We offer special pricing and deals for bulk orders, contractors, electricians, and business clients. Please contact us directly for a custom quotation.
You can call us, visit our store, or message us on WhatsApp. Our support team is available during working hours to assist you with all queries.